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IT Service Updates

This page contains advice pertaining to all IT-related scheduled and unscheduled interruptions to systems/services.

Please note that our service counters are now closed. All support continues to be available and is provided through the Service Desk as the first point of contact. No services have been removed.

Scheduled service interruptions

There are currently no scheduled outages. All services are operational.


Unscheduled service interruptions

Brief System Outages This Weekend Due to Security Updates

IT&C are applying urgent security updates to University systems over the weekend to address a recently identified vulnerability. These updates are necessary to protect University data and services and ensure we remain compliant with cyber security obligations.

As part of this work, some production systems may experience short, scheduled outages on Saturday afternoon 3:00pm-8:00pm. We are taking all possible steps to minimise any disruption.

If you encounter any issues accessing a service during this time, please wait a few minutes and try again. If the problem persists, feel free to contact the IT Service Desk (servicedesk@canberra.edu.au).

Thank you for your understanding and support as we carry out this essential work.

Scheduled routine service interruptions

Application/serviceDescriptionWhen

Various services may include:

  • File Shares - corporate shared drives and home drives
  • Email/calendar
  • Corporate applications
  • University website
  • Printing services
  • Internet access (including UC and Cooper lodge)
Regular maintenance window

Thursdays 6:30am to 8:00am;

AND

Thursdays 10:00pm to Fridays 3:00am